Terms & Conditions
Please read carefully
(Terms and Conditions are Subject To Change and Updates)
Due to the nature of Tonemission products (non-tangible digital goods), it is not possible to "return a product". We therefore DO NOT offer refunds or exchange after purchase.
All promotional, discounted, and pre-order sales are final. Promotional offers are valid for a limited time only. Offers are not retroactive and apply only to the product(s) specified. Tonemission reserves the right to stop any offers at any time.
If you are having any issues with our product(s), a file, installation or have any other questions, please contact support at tonemission.com/contact-us and we shall do our utmost to resolve the issue as quickly as possible. Please allow 24 hours for a response from the support staff.
If we are unable to solve your issue and there is no remedy for you to utilize our product(s), we may issue a partial refund solely at our own discretion and only after all measures have been taken by our support team and only after the purchaser can successfully establish the occurrence in repro case(s) with broken functionality.